Lylaki Club
Frequently Asked Questions
What is Lylaki Club?
The Loyalty Program is our way of saying thank you. Every time you shop with us, you collect points that turn into discounts on your future orders.
How do I join?
Joining is free. Just create your Lylaki account on our Join Lylaki Club page with your name, email, mobile number and birthday. It takes less than a minute, and your 2,500 welcome points are added after you join.
How do I earn points?
Every order earns points automatically: 10 points per AED 1 (Petal), 12 points per AED 1 on orders of AED 500+ (Bloom) and 15 points per AED 1 on orders of AED 1,000+ (Blossom). New members also receive 2,500 welcome points, double points on their first order and double points during their birthday month.
How much are my points worth?
Every point is worth AED 0.01, so 5,000 points = AED 50 off your next order. That is up to 15% back on everything you spend.
When can I redeem my points?
You can redeem your points once you have collected at least 5,000 points. Points are redeemed in full AED 50 rewards (every 5,000 points = AED 50 off). Just let our team know at checkout that you would like to use them.
Can I earn points on online orders?
Yes. Every paid order on lylaki.com earns points automatically, just like in our shops, and they appear in My Rewards within a few minutes. Your shop and online points are one balance. Redeeming points on lylaki.com is coming soon; for now you can redeem them in our shops.
How can I check my points balance?
Ask our team in the shop or send us a message at info@lylaki.com and we will be happy to share your balance.
Can I use my points together with other offers?
Points can be used together with most offers unless an offer states otherwise. Points have no cash value and cannot be exchanged for cash or transferred to another person.